FREQUENTLY ASKED QUESTIONS

Low Cost

High Energy Efficiency

Low Cost

High Energy Efficiency

Have a question about our products? Take a look at our FAQ.

At Thermisia, we understand that not everyone knows everything about far infrared heating. That is why we are here to help you. Here are some of the most frequently asked questions we get from customers:

Infrared heaters emit safe radiant waves that are absorbed by solid surfaces in the room. These surfaces then gently re-release heat back into the space, helping maintain consistent comfort.

Unlike traditional heaters, infrared panels do not rely on blowing hot air around the room.

A far infrared heater produces radiant heat that warms people, walls, floors, and objects directly — rather than heating the air first. This creates a comfortable, natural warmth similar to sunlight.

Infrared heaters can be energy efficient when correctly sized for the space.

Because they heat people and surfaces directly rather than heating all the air, they can reduce heat loss in:

High ceiling spaces
Drafty rooms
Areas with frequent door openings

Correct wattage selection is essential for optimal performance.

No. Infrared heating does not burn oxygen and does not circulate air.

This helps reduce dust movement and may feel more comfortable for allergy-sensitive environments compared to fan-based heaters.

Since infrared heats objects in the home rather than the air, there is less heat loss than traditional heating systems. All of our infrared heating panels are also designed to run on a thermostat that turns the panels on and off when needed (usually only running 6-7 hours a day), using the least amount of energy possible to heat your home; however, it is important to keep in mind that certain factors, such as other rooms in the home not being heated and window insulation, can affect the overall running costs.

Yes. Thermisia infrared panels are designed with built-in overheat protection and comply with relevant Australian electrical standards.

Infrared heating produces radiant warmth similar to natural sunlight. Unlike traditional fan heaters, it does not blow hot air around the room. This means:

No forced air circulation
Less movement of dust and allergens
A more natural, gentle warmth

Many people find radiant heating feels more comfortable and less drying than convection-based systems, especially in bedrooms, studios, and wellness spaces.

However:

The surface of the heater can become hot during operation.
Do not cover the panel.
Always maintain appropriate clearance from flammable materials.
Installation must be performed by a licensed electrician where required.

Infrared heaters begin emitting radiant heat within seconds of being switched on.

You feel warmth almost immediately because the heat is directed toward your body and surrounding surfaces. However, the entire room air temperature will still take time to increase.

Infrared heating systems can easily be installed onto the walls or ceiling of any home by a handyman or by yourself. Electrical connections can also be completed by a certified electrician in no time.

No, the panels come with a 2m cable that can easily be stripped and added to.

Infrared heating systems require no maintenance to keep them running at optimal efficiency. Simply keep them clean by using a soft, dry cloth

While infrared heating panels can feel hot to touch (between 70-90 degrees Celsius), they will not burn you. All of our heating panels have a Safe Guard Heat Control built into them that is set at 90/130 degrees Celsius and are not heated 50mm around the edge as an extra precaution.

For wall-mounted or hardwired panels, a compatible thermostat is recommended to maintain consistent temperature and improve energy control.

Some models include built-in smart control, while others can be paired with plug-in or hardwired thermostats.

Depending on the structure of your home and window insulation, the average would be 30 watts; however, a higher wattage may be needed for uninsulated homes and a lower wattage for well-insulated homes.

Yes. Since infrared heating works by heating objects rather than the air, it prevents dampness, mould, and mildew from forming.

The size of panels that you will need to heat a space depends on the room being heated, as well as the overall size of the room.

Heating coverage is influenced by:

Room size
Ceiling height
Insulation quality
Window size and glazing
Desired temperature

As a general guide, well-insulated rooms require approximately 60–75W per m².

Bathrooms and older buildings may require higher wattage.

If unsure, contact Thermisia for guidance before placing an order.

Yes — provided the heater is IP-rated and installed according to electrical safety regulations.

Bathroom models are designed for humid environments and help reduce condensation and mould when properly sized.

To heat a small bedroom or office space, an infrared heating system would cost under $1000 and can be installed within an hour, where as a heat pump could cost over $4000 to heat the same space.

Infrared heating systems offer a simple, low-maintenance alternative to traditional heat pumps, particularly for targeted and zone heating applications.

Key advantages include:

No outdoor compressor unit
Silent operation – no fans or airflow noise
No moving parts, reducing mechanical wear
Lower long-term maintenance requirements
No refrigerant gas or complex pipework
No performance drop due to clogged filters or lack of servicing
Suitable for zone heating – warm only the spaces you use
Slim, space-saving wall or ceiling installation

Unlike heat pumps, infrared panels do not rely on circulating air. They produce radiant warmth that heats people and surfaces directly, creating a comfortable and natural heat sensation.

Infrared systems are particularly well suited for:

Studios and wellness spaces
Rooms with high ceilings
Areas where silent operation is important
Spaces where installing outdoor compressor units is impractical

Each Thermisia product includes a manufacturer’s warranty (typically 3 years depending on the model).

All panels should be mounted higher than 1.2 metres above the floor.

No. Installing panels back to back or opposite each other will stop the panels from being able to bounce the infrared light because infrared light needs to have no obstruction around it to work properly.

Yes. Many Thermisia panels can be wall-mounted or ceiling-mounted.

Ceiling mounting is ideal for:

Saving wall space
Yoga and Pilates studios
Commercial environments
Open-plan areas

Always follow installation guidelines.

All of our panels are available with a safety cable and screws that can be used to stop the panel from falling in the event of an earthquake.

Yes. Infrared heating panels can be used singularly or as part of the home's overall heating solution.

Most of our infrared heaters come with 03 years Warranty, but, since the heaters have no moving parts and elements, all panels have a life expectancy of 200,000 hours or 10 years.

Both glass and aluminum heating panels can easily be cleaned using a damp cloth or light household surface cleaning products.

To repair a scratch, gently rub fine wire wool and alcohol in a circular motion over the scratch.

No. Pairing infrared heaters to a smart home heating control system can be a more efficient way of running the heating system.

No. Since infrared heaters require no moving parts or elements, they are silent.

Placing an infrared heater behind a couch will prevent a proper heat output for the room.

Infrared panels can easily be mounted on walls or ceilings using simple, secure fittings. In non-standard constructions, some installations may require a specialized fitting. Depending on the type of installation, wires can be completely hidden, and the panel can be fitted in as little as 30 minutes. Whole-house installations can take as little as a day, depending on the home's existing electrical circuits.

Yes. Heating panels can easily be zoned per room or throughout the entire home, depending on the type of thermostat.

All infrared heating panels are designed to last up to 10 years and come with a 03-year warranty. Take the time to learn more about the specifics of your product's warranty.